How to Renew Plan from Staff App

This guide explains how to renew an expired subscription from the Staff App.

Prerequisites

• You are already logged into the Staff App and the subscription has expired or is about to expire in 1-2 days.

Step 1: Access Subscription Payment Dialog

1. In the Staff App, locate the expiration tag in the top navigation bar (top-left, near the app icon):

   • "Account expires in X days" (if plan is about to expire)
   • "Expired" (if plan has expired)

2. Tap the expiration tag to open the payment dialog.

💻 Desktop View

2.1) For Touch POS / Tablet Users:

• A UPI QR code dialog appears on the screen.
• Use your mobile UPI app to scan the QR code and complete the payment.

📱 Mobile View

2.2) For Mobile Phone Users:

• A payment dialog opens.
• Tap Pay via UPI.
• Select your preferred UPI app and complete the payment.

important

• Staff App: Renews the currently active plan only (renews existing Lite/Pro/Ultra).
• To upgrade plans (Lite → Pro/Ultra), use the Merchant App.

Troubleshooting

• Need Help? Contact support via the Support section in the app.