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Install a USB printer on Windows

Overview​

This guide explains how to connect, install, and verify a USB receipt printer on a Windows PC, and then configure the printer in the POSITEASY Staff App.

Prerequisites​

Before you start, ensure:

  • You have the USB printer, its power cable, and a USB cable.
  • You have access to a Windows PC with permission to install printer drivers.
  • Positeasy Staff App is installed in the Windows PC.
  • The PC is connected to the internet to download the driver.
tip

To take a test print, turn off the printer. Press and hold the Feed button, then turn the power back on. Release the Feed button once the power or status light starts blinking. The test page will start printing automatically.

For some 3-inch printers, you can also take a test print by double-pressing the Feed button.

Step 1: Connect the hardware​

  1. Gather your equipment (printer, power cable, and USB cable).

    Positeasy printer, power cable, and USB cable

  2. Connect the power cable to the printer, plug it into an outlet, and turn on the printer.

  3. Connect the printer to your Windows PC using the USB cable.

Step 2: Download the printer driver​

  1. Open a web browser and go to the POSITEASY website (www.positeasy.com).

  2. Scroll to the bottom of the page. Under Resources, select Windows Drivers.

    POSITEASY website footer showing the Windows Drivers link

  3. Find your printer model, and then select Download Driver.

    List of POSITEASY printers with Download Driver buttons

Step 3: Install the printer driver​

  1. In File Explorer, open your Downloads folder, locate the downloaded .zip file, and then extract it.

    Extracting the downloaded printer driver zip file

  2. Open the extracted folder, and then double-click the printer setup application.

    Printer setup application in the extracted folder

  3. In the Driver Setup window, select Install, and then follow the prompts.

    Driver Setup window with an Install button

  4. When you see the success message, select OK.

    Installation successful message dialog

Step 4: Verify the installation​

  1. Open Windows Settings.

  2. Go to Bluetooth & devices > Printers & scanners.

  3. Select your newly installed printer (for example, POS58 Printer), and then select Print test page.

    Windows printer settings showing the POS printer and print test page option

  4. Confirm that the printer prints a test receipt.

    Successful test print from Windows

Step 5: Configure the printer in the POSITEASY Staff App​

  1. Open the POSITEASY Staff App, and then go to the printer settings.

  2. Copy the Windows printer name:

    1. In Printers & scanners, select your printer.
    2. Select Printer properties.
    3. Copy the printer name.
    Copying the printer name from Windows printer properties

  3. Paste the copied name into the Printer Name field in the POSITEASY app.

  4. Select Save, and then select Test Print.

    Test Print button in POSITEASY app printer settings

  5. Confirm that the printer prints a test receipt that includes text Positeasy Test Print.

    Test receipt printed successfully
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